Before Your Appointment

  • Do contact your insurance company before you arrive if you intend to make a claim, they should give you a pre-authorisation code.
  • Do bring along a change of clothes (e.g. shorts for examining lower limbs, a long shirt for examining upper limbs) and footwear/ work kit if it is a problem related to running.
  • Do bring along any referral letters, reports, x-rays and scans that you may have from your GP or consultant, including their email and/ or fax number.
  • Payment will be required at the end of each treatment session. If you need to cancel please give us 24 hours notice, otherwise a fee will apply. If you are going to arrive late it would be appreciated if you let us know.