Jackie Maclean-Martin – Centre Manager
As centre manager, it’s Jackie’s role to ensure that the clinic runs smoothly and that all our clients are looked after. Her expertise lies in looking after people, listening to people and organization. A women of action, her career has been a ‘Jack-of-all-trades’ path since graduating from University with a degree in Business Studies. “The problem with a degree in Business Studies is that it covers so many aspects of Business and therefore it was difficult for me to decide on one business discipline to follow, so I decided to use them all”. On leaving University she relocated to Glasgow and became a Sales Representative for a health and fitness centre, and after a year became Assistant Membership Manager. A short stint in Hotel Management followed before she started working in Property Management. This was a challenging role that involved dealing with Landlords, Tenants, and Sub-contractors, dealing with repairs, tenancy agreements, conflicts and arrears management. After a few years she felt that the role was too narrow and so moved to a small Lettings/Estate Agency where she could have a direct influence on more aspects of the business. In this role she increased the property portfolio by 200%. Then one bank holiday Monday, her husband (Neil) decided it would be a fantastic idea to sell our home (a renovation project of three years) and become ski-bums for a Winter season in Chamonix. A little old for the trend-setting scene we enjoyed early nights, lots of sleep and the first tracks of the day whilst most were recovering from hangovers. After a few months off, she returned to Glasgow and took over management of a Residential Lettings department, having four members of staff and responsible for every part of the department.
After deciding to move to Chamonix in 2007 it took her and Neil a while to relocate since Neil has commitments to Great Britain Judo and their path to the Olympics in Beijing, so Jackie took a PA job for a property company in London to biding her time whilst Neil travelled the World. In 2007 Jackie and Neil set up ‘First Aid Physio’ a company delivering sports first aid courses to anyone involved in pitch-side first aid. Using tutors of Neil’s caliber, having experience in working in elite sport, and Jackie’s organisation and marketing skills, this company still runs successfully today and predominantly delivered to physiotherapy students and newly qualified graduates. We now deliver first aid courses in Chamonix, specific for new mothers, father, nannies and transfer drivers. It’s important to us both that everyone should have access to basic first aid training.
2009 was a busy year, and after setting up the First Aid company, moving from the UK to France, setting up ‘The Chamonix Clinic’ and falling pregnant, you understand that Jackie and Neil are an awesome force and never do things on a small scale. The Chamonix Clinic was a small clinic where Neil looked after the physiotherapy and Jackie the clients. The success of the clinic was all down to word of mouth and Neil’s reputation grew rapidly in the Chamonix valley and beyond. So in 2011 another physio joined the team and the clinic moved into larger premises becoming ‘La Clinique du Sport’ . The new centre “will become a centre of excellence, a European training base and residential rehab centre. Whilst we want to expand and promote our reputation, we understand the importance of our local clients and friends”, she says that “most of our clients can only be called friends” and the atmosphere in the clinic reflects that.
In 2013, Jackie and Neil became co-founders of BeFitApps, a company that develops online sports specific training programmes and mobile apps. She explains “We took our experience in looking after skiers, runners, cyclists and triathletes, to design and produce training programmes that help prevent injury, it’s ‘prehab’!”
Jackie can usually be found catching up with clients and gossip in reception, head in an excel spreadsheet, standing on a stool or climbing a ladder doing minor diy jobs, or carrying her two young children along with five other bags. Skiing, swimming and triathlons are her favourite sports, however after successfully finishing her fist ‘Ultra-Marathan’, the OCC part of the UTMB events, she’s now a confirmed ‘Ultra-Addict‘! Known for her excellent ‘Domestique’ support in various cycling trips, you’ll be good hands and the person to call if you need anything.